Tool Library
Please explore the resources available that were built with patients, caregivers, advocates, and healthcare providers.
Each tool provides you with guidance, best practices, and reflection so you can create materials that suit your audience. Need an example? Visit our case studies, which give guidance on which best practice and tool we used.
Guidance Documents
Building Assets
Assessment Tools
Guidance Documents
Guidance Documents turn principles into practice. They provide practical tips, examples, and recommendations that help teams apply the UPL with confidence in real-world situations. Whether you’re shaping content, reviewing patient materials, or refining communication touchpoints, these documents give you the clarity and direction needed to ensure every interaction feels supportive, accessible, and aligned with patient needs.
When you download this bundle, you’ll receive UPL Rules + UPL Style Guide.
Thought Starters
When you download this bundle, you’ll receive all five Thought Starters covering Biological Processes, Data & Statistics, Clinical Trials, Finances, and Risks & Benefits—each designed to help you communicate with greater clarity, consistency, and patient empathy.
Building Assets
Building Assets are ready-to-use visual tools designed to help teams communicate medical concepts more clearly and consistently. These assets can be dropped directly into patient materials to support understanding, reinforce key messages, and align content with UPL standards.
When you download this package, you’ll receive the Graphic Assets Library, which includes a foundational set of illustrations and visual elements created specifically to enhance patient-friendly communication.
Assessment Tools
Assessment Tools support teams in evaluating how well their communications reflect the UPL principles and truly serve patient needs. They can be used at any stage of development to guide improvements, spark reflection, and measure real-world impact.
When you download these tools, you’ll receive two resources: the Reflection Guide, which helps teams self-assess clarity, empathy, and alignment with the UPL, and the Patient Impact Measurement Framework, which offers hypotheses and research questions to understand how UPL-aligned materials influence patient experience.
External Resources
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