The Universal Patient Language
The Universal Patient Language (UPL) is a set of resources that helps you communicate with patients about complex topics. We are constantly evolving the UPL as we learn new things.
The UPL is an always evolving set of resources that helps you communicate with patients about complex topics.
- Translate complex scientific data into digestible information
- Make your communications relatable and meaningful to patients
- Effectively use icons, visuals, and colors
- Enable patient learning through digital media
Learn & Apply the UPL
About the UPL
Bristol-Myers Squibb (BMS) started to develop the UPL to provide practical tools and guidance to BMS teams who create patient communications.
UPL Case Studies
What our collaborators are saying about the UPL
“This is a great effort. I applaud you for involving so many patients and caregivers. Keep this up! It really distinguishes you as an organization and a high-quality group of leaders.”
“I commend BMS for taking a leadership role to bring people with different perspectives together to help educate patients and caregivers.”
“It's so grounded! It goes really deep! It has solid foundations!”