Apply the UPL

At the core of the UPL are seven foundational principles and a collection of practical tools that guide the creation of patient communications. Click on a principle below to explore the tools associated with each principle.

There are four principles that are most applicable when planning:

The remaining three principles are most applicable when building:


Principles guide the way we communicate with patients — both when planning communications and when building them.
To learn more, download the complete set of UPL Principles.

Tool Library

If you know the specific UPL tool that you’re looking for, download it below!

Readiness Tags

Materials with this tag have been validated extensively, and significant changes will be infrequent.

Materials with this tag still have areas for improvement, and more resources will be added over time.

Materials with this tag contain some early work and may change significantly.

Share with 
your network!